PUBLIC OFFER AGREEMENT
GENERAL TERMS AND CONDITIONS
This document is the Public Offer Agreement of Good Luck Group, acting under the laws of Indonesia, hereinafter referred to as the "Company" and includes the essential requirements for the provision of information and consulting services. The Public Offer Agreement is an official document published on the Company's website at https://www.glgconsult.com/. When paying for the Company's Services, an individual or legal entity by its actions confirms its acceptance of the terms of this Agreement, specified below in the text of the Agreement and becomes the Client, and the Company and the Client together - the Parties to the Public Offer Agreement. The Public Offer Agreement does not require signature or sealing by the Client and remains legally valid. In view of the above, the Client is obliged to carefully read the text of this Agreement. If the Client does not agree with any terms and conditions, he/she may refuse to enter into this Agreement and use the Company's Services.
SUBJECT MATTER OF THE PUBLIC OFFER AGREEMENT
Subject to the terms and conditions of this Agreement, the Company undertakes to provide the Services specified in the invoice, and the Client undertakes to pay for these Services in accordance with the amount in the invoice.
ACCEPTANCE AND ENACTMENT OF THE PUBLIC OFFER AGREEMENT
The Client accepts the Offer by prepaying for the Company's Services in respect of which the Public Offer Agreement is entered into. The Client's acceptance of this Agreement means that he/she fully agrees with all terms of this Agreement. By accepting the Offer in the manner specified in the current Agreement, the Client warrants that he/she has read, agrees, fully and unconditionally accepts all the terms and conditions of the Agreement as set forth.
RIGHTS AND OBLIGATIONS OF THE PARTIES
The Company undertakes to:
- To organize and ensure proper rendering of the Services.
- To use personal data and other confidential information about the Client only for rendering the Services, not to transfer and not to show to third parties the documentation and information about the Client held by the Company.
- To give oral and written consultations on additional questions of the Client. The scope and terms of preparation of consultation, as well as the form of consultation is determined in each specific case by the Company independently. The Company has the right:
- Unilaterally determine the cost of any Services provided and change the terms of this Agreement.
- Independently determine the form and method of providing the Services based on the requirements of the legislation, technical capabilities and specific conditions of the Agreement, taking into account the wishes of the Client.
- To use the services of any individuals and legal entities for the purpose of qualitative and timely fulfillment of obligations established by the Agreement. To independently determine the staff of specialists providing the Service, as well as to distribute the work among them at its discretion.
- To demand payment for the Services provided or rendered.
- To refuse to provide Services to the Client in case of non-payment (incomplete payment) for the Services within the terms established by the Agreement, in case of untimely submission of an application for provision of Services.
- To receive from the Client any information necessary to fulfill its obligations under the Agreement.
In case of failure to provide or incomplete or incorrect information provided by the Client, the Company shall have the right to suspend the fulfillment of all obligations under the Agreement until the requested information is provided.
The Client undertakes to:
- Timely and fully pay to the Company the cost of the provided Services in the order, within the terms and in the amount established by this Agreement.
- Provide the Company with all documents, information and data necessary to fulfill its obligations under this Agreement.
- Not to disclose confidential information and other data provided by the Company in connection with the execution of this Agreement.
The Client has the right:
- To demand from the Company to provide information on the organization and ensuring proper provision of Services under the Agreement.
- To demand proper and timely provision of Services by the Company.
TERMS OF SERVICE RENDERING
Terms of rendering Services are agreed individually with the Client. The terms begin to be calculated from the moment the Company receives all the required information and payment for the Services from the Client.
COST OF SERVICES
The cost of Services under the Agreement is determined by the Company in accordance with the Tariffs posted on the website www.glgconsult.com, individual Services are negotiated with the Company's employees. All Tariffs are specified in US Dollars. Payment for Services under this Agreement shall be made on the basis of 100% prepayment and in accordance with the procedure established by this Agreement. The Client is independently responsible for the correctness of payments made by him. The moment of payment is considered the receipt of funds to the Company's settlement account. The Company reserves the right to change the Tariffs at its own discretion. The Tariffs are specified for standard Services. In case when additional provision of Services is required, the cost may be increased accordingly. Fees for the rendered Services in relation to registration and maintenance of companies shall be charged in advance and annually thereafter. Fees for the Services provided by the Company are non-refundable and do not include Tariffs of banks and other organizations involved in the provision of the Services. In case the Client provides incomplete, unreliable or contradictory information, which affected the result of provision of Services to the Client, the Company reserves the right not to refund to the Client the payment made for this Service. As part of the fulfillment of its obligations under the Agreement, the Company shall provide a basic package of documents for the ordered company, which is previously agreed with the Client. In case a third party requests documents that are not included in the agreed basic package, the Client shall bear the costs of preparation and delivery of such documents.
LIABILITY OF THE PARTIES
The Parties shall be liable for failure to fulfill or improper fulfillment of their obligations under the Agreement in accordance with the applicable laws of Indonesia. The Company shall be responsible for the timeliness of the Services provided when the Client complies with the established Terms of Use posted on https://www.glgconsult.com/. The Company shall not be liable for the Customer's failure to receive the Services, and the payment made shall not be refunded and shall not be transferred to other Services in the following cases:
- The e-mail address specified by the Client is not available at the time of the Service.
- The Customer cannot receive the paid Services due to technical or other problems.
DISPUTE RESOLUTION PROCEDURE AND SPECIAL TERMS AND CONDITIONS
This Public Offer Agreement shall have the force of the act of rendering the Services. Acceptance is made without signing the corresponding act. Services are considered to be rendered properly and in full, if within 3 days from the moment of rendering the Service the Customer has not submitted a claim. Client's claims regarding the provided Services are accepted by the Company for consideration by e-mail within 2 working days from the moment the disputable situation arises. The Company and the Client, taking into account the peculiarities of the rendered Service, undertake, in case of disputes and disagreements related to the provision of Services, to try to resolve the dispute amicably or apply the pre-trial dispute resolution procedure. Issues arising from the interpretation and application of this Agreement and not settled by it shall be regulated on the basis of the current legislation of Indonesia. The Parties will use all reasonable endeavors to resolve by negotiation any disputes arising out of or in connection with this Agreement or the breach, termination or validity thereof.
FORCE MAJEURE.
The Parties shall be released from liability for full or partial non-fulfillment of the obligations of the Agreement in the event that the non-fulfillment of obligations was the result of acts of force majeure, namely: flood, fire, strike, earthquake, war, actions of public authorities or other circumstances beyond the control of the Parties. The Party, which cannot fulfill its obligations under the Agreement, shall timely, but not later than 10 calendar days after the occurrence of force majeure, notify the other Party in writing with submission of substantiating documents issued by competent authorities. The Parties recognize that insolvency of the Parties is not a force majeure circumstance.
CONCLUSION, AMENDMENT, TERMINATION OF THE AGREEMENT
The moment of conclusion of this Agreement is considered to be the moment when the payment is credited to the Company's settlement account. The Client concludes the Agreement of the Public Offer voluntarily, and the Client:
- Fully familiarized with the terms and conditions of the Offer;
- Fully understands the subject of the Offer and the terms of the Offer Agreement;
- Fully understands the meaning and consequences of his actions in relation to the conclusion and execution of the Offer Agreement.
The Customer has all rights and powers necessary for conclusion and execution of the Public Offer Agreement. The Client has the right to unilaterally refuse the Company's Services at any time. In case of unilateral refusal of the Client from the Company's Services, the payment made shall not be refunded. On all issues not regulated by this Agreement, the parties shall be guided by the current legislation of Indonesia.